Case study · mosques madrasasOctober 2025

Sultan Bahu Centre

We modernised Sultan Bahu Centre's website, integrated a real-time Mawaqit prayer timetable, added Quran verse and Kalam Bahu displays, and brought charity operations onto iCHARMS — giving the centre a stronger digital presence and one place to run donations, donors, appeals and reporting.

Website DevelopmentWebsite ManagementMawaqit IntegrationiCHARMSDonation ManagementReportingSupport & Maintenance

client

Sultan Bahu Centre

delivered in · Completed Oct 2025

Sector

Islamic community centre

Website

sultanbahucentre.org.uk

Completed

October 2025

Prayer times

Mawaqit integration

Content

Quran & Kalam Bahu

Core product

iCHARMS

Charity ops

Unified system

Gift Aid

Tracked in iCHARMS

The full picture

Every number, in detail.

Challenge to solution

The issues identified before the project, and what we delivered against each.

Challenge	What we delivered
Limited digital presence and minimal online visibility	Strengthened the centre's online visibility and reach
Outdated design limiting engagement	Redesigned pages for a clean, professional experience
No automated prayer time display	Integrated the Mawaqit real-time prayer timetable
Quran and kalam content not available	Dynamic Quran verses and Kalam Bahu (Sufi poetry) on the site
Navigation and accessibility gaps	Restructured menus for intuitive user journeys
Better user experience required	Faster load times and mobile responsiveness
No unified system for charity operations	iCHARMS to centralise charity management

Masjid digital integration

The Mawaqit Masjid system was integrated into the website so visitors can access accurate prayer times, with the display working across desktop and mobile.

Real-time

Prayer timings

accurate, auto-updating schedules

Responsive

Accessibility

works on all devices

Connected

Community

keeps the community informed

iCHARMS charity management

A single, integrated system for the centre's charity operations.

Module	What it does
Charity management	Centralised management of all charity operations, programmes and activities
Donor management	Track donor relationships, history and communication
Donation management	Streamlined processing, Gift Aid tracking and automated receipts
Appeal management	Create, manage and track fundraising appeals in real time
Reporting	Reports and analytics dashboards for informed decisions

Delivered as part of the October 2025 rollout alongside the website and Mawaqit integration.

The brief

What we set out to solve.

Limited digital presence

The centre had minimal online visibility and an outdated design that limited community engagement.

No automated prayer times

There was no automated prayer time display on the site, making it harder for the community to access accurate timings.

Islamic resources not accessible

Quran verses and Kalam Bahu (Sufi poetry) content were not available on the website, and navigation and accessibility gaps made resources hard to find.

No unified charity system

Charity operations lacked a centralised system, so managing donations, donors, appeals and reporting was fragmented.

Our approach

How it came together.

A calm, four-step rhythm — we listen first, sketch in the open, build in tight loops, then tend the result long after launch.

Enhance presence

We strengthened the centre's online visibility and reach, and redesigned pages for a clean, professional experience.

Integrate the masjid

We set up the Mawaqit Masjid system to deliver a real-time, auto-updating prayer timetable that is responsive on all devices.

Add Islamic content

We added dynamic Quran verse displays and integrated Kalam Bahu (Sufi poetry), and restructured menus for intuitive user journeys.

Unify operations

We implemented iCHARMS to centralise charity management, donor and donation management, appeals and reporting in one place.

What we shipped

9 deliverables

Modernised, redesigned website
Mawaqit real-time prayer timetable integration
Dynamic Quran verse display
Kalam Bahu (Sufi poetry) integration
Restructured navigation and improved accessibility
Faster load times and mobile responsiveness
iCHARMS for charity, donor, donation and appeal management
Reporting and analytics dashboards
Ongoing support and maintenance

Gallery

A look at the work.

Sultan Bahu Centre website on iCHARMS CMS — Homepage on iCHARMS CMS

Sultan Bahu Centre donation page built into the site — Donation page built into the site

iCHARMS one-click Gift Aid submission — One-click Gift Aid submission

iCharityCMS self-serve page editor — Self-serve content editor

iCHARMS giving and income dashboard — Giving and income dashboard

"Working with the team has significantly improved our online presence and digital services. The Mawaqit integration, website enhancements, and iCHARMS implementation have made managing our community and charity operations much easier."

Sultan Bahu Centre

Management Team

The story

Background

Sultan Bahu Centre (sultanbahucentre.org.uk) is an Islamic community centre — a vibrant hub serving the spiritual and social needs of its local Muslim community through religious education, community activities and welfare services.

Challenge

The centre had a limited digital presence and minimal online visibility, with an outdated design that limited engagement. There was no automated prayer time display, Quran and Kalam Bahu content was not available on the site, and navigation and accessibility gaps made resources hard to find. Charity operations also lacked a unified, centralised system.

Approach

We modernised and redesigned the website, integrated the Mawaqit Masjid system for a real-time, auto-updating prayer timetable, and added dynamic Quran verse and Kalam Bahu displays. Navigation was restructured for intuitive journeys, and load times and mobile responsiveness were improved. We then implemented iCHARMS to centralise charity, donor, donation and appeal management with built-in reporting.

Outcome

Completed in October 2025, the project gave Sultan Bahu Centre a stronger digital presence and an improved visitor experience. The community now has easy access to accurate prayer times, and charity operations are centralised with enhanced donor management and efficient reporting — making the centre’s community and charity operations easier to run.

Selected work