The complete platform formodern charities.

Yes. A Gift Aid declaration is built into the checkout flow itself, captured against the donation and synced to iCHARMS — so the claim is ready to submit to HMRC with no extra admin. Islamic donation types such as Zakat, Sadaqah and Qurbani are handled as their own funds, with Gift Aid applied only where it is eligible.

HMRC publishes an official list of software products approved to submit Gift Aid claims via Charities Online. iCHARMS appears on that list, which means HMRC has tested and recognised our submission format. For trustees this is a useful third-party signal of compliance and reduces risk during audits and inspections.

iCHARMS is purpose-built for UK charities that need donor management, online donations and Gift Aid in one place, with single-click HMRC submission included. Compared with general-purpose platforms like Salesforce NPSP, the learning curve is shorter and the UK-specific workflows are pre-built. Compared with other UK CRMs, iCHARMS bundles donation portal and Gift Aid more tightly. The right choice depends on your data volume, integrations and team size.

Yes. iCHARMS has a built-in, one-click integration with Xero. Donations, Gift Aid and fund balances sync straight from iCHARMS into Xero, giving your finance team a complete, reconciled set of charity accounts without double entry or exporting spreadsheets. It means your fundraising system and your accounts stay in step all year round — not just at month-end.

Yes. iCHARMS is HMRC-listed for Charities Online submission, so a masjid can claim Gift Aid on declared donations and GASDS (the Gift Aid Small Donations Scheme) on small cash and contactless collections under the threshold, with community-building eligibility tracked per site. Declarations are stored against the donor record, and claims are generated and submitted directly to HMRC.

iCHARMS gives a working masjid a single platform for the things that usually live in spreadsheets and cash tins: a household and member registry, Jumuah and weekly collections across cash, card and standing order, building-fund pledges, Madrasah and programme income, and Gift Aid claims to HMRC. Trustees get one reconciled ledger and trustee-ready reports, and donations can sync to Xero for full accounts.

Each appeal or country programme is a restricted fund with its own ledger in iCHARMS. Donations, allocations, vendor invoices and disbursements all roll up by fund, so trustees and donors can see exactly what was raised and how it was spent — audit-grade, and exportable for finance or onward sync to Xero.

Gift Aid is a UK government scheme that lets registered charities reclaim 25p of basic-rate tax for every £1 donated by an eligible UK taxpayer. The donor signs a declaration, the charity records it, and HMRC repays the tax via the Charities Online service. Done properly, it can add a quarter to most fundraising income without any extra cost to the donor.

Yes. iCHARMS supports restricted funds out of the box, so Zakat, Sadaqah, Lillah and other categories can be tracked independently from general donations and reported on at any time. This matters for both Shariah compliance and for trustees reporting against restricted income in statutory accounts.

For a straightforward charity, a working iCHARMS setup — donor records, funds, donation portal and Gift Aid — is typically live within a few weeks. Larger migrations from an existing CRM take longer, and we plan those in phases so day-to-day fundraising never stops. We map the timeline against your brief before any work begins, so there are no surprises.