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Journal

Working notes for charity leaders.

Shorter editorial than our definitive guides — what we're seeing, learning and shipping each month.

donor-crm

8 min read · Hussain Shaikh

Building a recurring giving programme

How UK charities can build sustainable recurring giving — making it easy to start, framing it around impact, reducing failed payments and stewarding regulars.

May 2026
sector-intent

9 min read · Anwarul Islam Momin

Digital infrastructure for humanitarian relief charities

What humanitarian relief charities need from their digital systems — fast appeal launches, restricted-fund tracking, donor transparency and resilient hosting.

Apr 2026
sector-intent

9 min read · Shezad Ali Khan

Zakat management software — what Islamic charities need

How software helps Islamic charities manage Zakat — separating restricted funds, tracking distribution, donor transparency and claiming Gift Aid correctly.

Apr 2026
digital-marketing

8 min read · Qasim Farooqi

Planning seasonal fundraising campaigns

How UK charities can plan seasonal digital fundraising — Ramadan, Qurbani, Christmas and year-end — covering timing, landing pages, ads and follow-up.

Mar 2026
digital-marketing

9 min read · Qasim Farooqi

Charity SEO basics — how supporters find you on Google

A starter guide to SEO for UK charities — keywords supporters actually search, on-page basics, local and technical foundations, and content that earns trust.

Mar 2026
charity-web

9 min read · Mubin Sayyed

Web accessibility for charities — meeting WCAG 2.2 AA

Why accessibility is essential for UK charity websites and a practical guide to meeting WCAG 2.2 AA — contrast, keyboard use, alt text, forms and headings.

Feb 2026
charity-web

8 min read · Abrar Ahmed Khan

Donation form design that lifts completion rates

Practical donation form design changes for UK charities — fewer fields, suggested amounts, trust signals, Gift Aid in the flow and mobile-first checkout.

Jan 2026
charity-web

8 min read · Abrar Ahmed Khan

What UK mosques need from a website in 2026

The features that matter for a UK mosque website — prayer times, donations and Gift Aid, events and accessibility — and the common mistakes to avoid.

Jan 2026
donor-crm

9 min read · Anwarul Islam Momin

Migrating from spreadsheets to a charity CRM

A practical roadmap for UK charities moving donor data from spreadsheets to a CRM — cleaning data, mapping fields and preserving Gift Aid history.

Dec 2025
donor-crm

9 min read · Qasim Farooqi

Donor retention — turning one-off givers into regulars

Why donor retention beats acquisition for UK charities, and the practical steps — welcome journeys, regular giving and good data — that keep supporters giving.

Dec 2025
gift-aid

8 min read · Hussain Shaikh

Why HMRC rejects Gift Aid claims — and how to fix it

The most common reasons UK charities get Gift Aid claims rejected by HMRC — invalid declarations, bad addresses, ineligible donations — and how to prevent them.

Nov 2025
gift-aid

8 min read · Shezad Ali Khan

The Gift Aid Small Donations Scheme (GASDS) explained

How UK charities can claim a Gift Aid-style top-up on small cash and contactless donations under GASDS — eligibility, caps, the matching rule and pitfalls.

Nov 2025
gift-aid

8 min read · Shezad Ali Khan

The charity Gift Aid five-step claim workflow

A practical five-step workflow for UK charities to capture declarations, validate donors and submit Gift Aid claims to HMRC without missed income.

Oct 2025
donor-crm

10 min read · Hussain Shaikh

A charity trustee's guide to choosing a CRM

How UK charity trustees should evaluate donor CRM options against governance, Gift Aid, GDPR and total cost — without getting trapped by feature lists.

Sept 2025
digital-marketing

9 min read · Qasim Farooqi

Google Ad Grants for UK charities — eligibility and pitfalls

A practical look at the Google Ad Grant for UK charities, covering eligibility, account structure rules and the most common reasons grants get suspended.

Aug 2025

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In good company

A quiet roster of 80+ teams.

Charities, mosques and non-profits — most longer than three years.

See the full roster →
Edhi Foundation UK
Alwahab Foundation
Care & Relief Foundation
Banbury Madni Masjid
Al-Baraka Welfare Trust
Hope Foundation
iHelp Global
Human Aid Foundation
Masjid-e-Hussain
Mufti Abdul Wahab
Ayitah Charity
Zobia Trust
Alauddin Siddique Trust
Blackburn UK Trust
Muslim Rose Welfare
Birmingham Quran Academy
As-Suffa Relief
Al Hira
Edhi Foundation UK
Alwahab Foundation
Care & Relief Foundation
Banbury Madni Masjid
Al-Baraka Welfare Trust
Hope Foundation
iHelp Global
Human Aid Foundation
Masjid-e-Hussain
Mufti Abdul Wahab
Ayitah Charity
Zobia Trust
Alauddin Siddique Trust
Blackburn UK Trust
Muslim Rose Welfare
Birmingham Quran Academy
As-Suffa Relief
Al Hira
Al Hira
As-Suffa Relief
Birmingham Quran Academy
Muslim Rose Welfare
Blackburn UK Trust
Alauddin Siddique Trust
Zobia Trust
Ayitah Charity
Mufti Abdul Wahab
Masjid-e-Hussain
Human Aid Foundation
iHelp Global
Hope Foundation
Al-Baraka Welfare Trust
Banbury Madni Masjid
Care & Relief Foundation
Alwahab Foundation
Edhi Foundation UK
Al Hira
As-Suffa Relief
Birmingham Quran Academy
Muslim Rose Welfare
Blackburn UK Trust
Alauddin Siddique Trust
Zobia Trust
Ayitah Charity
Mufti Abdul Wahab
Masjid-e-Hussain
Human Aid Foundation
iHelp Global
Hope Foundation
Al-Baraka Welfare Trust
Banbury Madni Masjid
Care & Relief Foundation
Alwahab Foundation
Edhi Foundation UK