Donation stacks and field accountability for faith-based & relief charities.
Donor CRM, HMRC Gift Aid and multi-country programmes for UK faith-based and humanitarian relief charities — Zakat, Sadaqah and Qurbani giving, with emergency-appeal donation stacks live in hours.
Trusted by faith-based & relief charities across the UK
LIA Relief Trust
LIA Relief Trust
Live relief websites
Real appeal sites, really live.
Not mock-ups — actual relief and faith-based charity websites we designed and run, with Zakat, Sadaqah and emergency-appeal giving live. Drag through them.
edhiuk.org
Edhi Foundation UK
Relief
careandrelief.uk
Care and Relief Foundation
Relief
humanaidfoundation.org
Human Aid Foundation
Relief
relief.as-suffa.org
As-Suffa Relief
Faith-based relief
hopefoundation.org.uk
Hope Foundation
Relief
liareliefuk.org
LIA Relief Trust
Relief
albarakatrust.org.uk
Al-Baraka Welfare Trust
Faith-based
muslimrosewelfare.org.uk
Muslim Rose Welfare
Welfare
Genuine live client websites, shown with permission. Designs and content belong to each organisation.
When a crisis breaks
From crisis to donations flowing.
Relief work lives and dies on speed and trust. Here's the same day an appeal goes out.
Hour 0
Crisis breaks
A dedicated restricted appeal fund is created, with suggested amounts and a live progress bar.
Hour 1
Appeal page live
Landing page, donation flow and Gift Aid declaration go live on the donation portal.
Hour 2
Donations flowing
Every gift is captured against the restricted fund from the very first donation.
Ongoing
Field delivery
Funds allocate to country offices and vendors, with audit-grade reporting back to donors.
Sector challenges
What's actually hard here.
Speed when a crisis breaks, and accountability long after. We've built for both.
edhiuk.org
A live relief charity we build and run — appeals, Zakat and Gift Aid handled end-to-end.
01
Emergency appeals at speed
When a crisis breaks, the stack has to spin up a campaign, landing page and donation flow within hours — capturing every gift against a dedicated restricted fund from the first donation.
02
Budget visibility ends at HQ
Once funds are allocated to a country office, programmes often vanish into spreadsheets. iCHARMS keeps a live programme board, allocation history and journey kanban from HQ to the field.
03
Vendor invoices arrive in twelve formats
PDF, email, WhatsApp, paper. A vendor portal lets field partners submit invoices, attach evidence and track approvals — so the data lands clean in your system.
04
Donors expect to see where it went
Restricted-fund discipline matters. Every allocation, invoice and disbursement rolls up by appeal and by country — audit-grade, and donor-ready.
Accountable end to end
Every pound, traceable to the field.
Restricted-fund discipline from the donation to the disbursement — donors see exactly what they funded.
1
Restricted fund
Every appeal gift ring-fenced at HQ from the first donation.
2
Country office
Budget allocated; utilisation and variance tracked live.
3
Vendor
Field partners submit invoices and evidence in a portal.
4
Donor impact report
Spend rolls up by appeal and country, ready for donors.
app.icharms · programmes
Powered by iCHARMS
From appeal to delivery — accountable end to end
Spin up an emergency appeal in hours, capture every gift against a restricted fund, then run delivery across country offices and vendors — with allocations, invoice approvals and audit-grade reporting rolling back into one cashbook.
Illustrative shape of donation volume across an appeal's first week — not a specific client figure. iCHARMS captures and allocates every gift through the spike.
Built for the field
The surge, under control.
Capture, allocation, receipts and Gift Aid all absorb the spike — then delivery runs across country offices and vendors on the same platform.
After a website hack, LIA Relief Trust migrated WordPress to a secure CMS with zero data loss and moved donors, call centre and programmes onto iCHARMS.
“When an appeal breaks we're live within the hour, and every pound is tracked against the right fund. At year-end the accounts reconcile themselves — no spreadsheet scramble.”
Programme Lead
Programme Lead, UK relief charity client
The platform, in full
From appeal to delivery, accountable end to end.
Relief work lives and dies on speed and trust. iCHARMS gives humanitarian charities both — an emergency appeal live in hours, with every gift captured against a restricted fund from the first donation.
The platform behind
Edhi Foundation UK
Human Aid Foundation
iHelp Global
Care and Relief Foundation
Relief charities running appeals and field delivery on the platform.
An appeal live in hours
An emergency appeal — landing page, donation flow, suggested amounts and progress bar — can be live within hours, with every gift captured against a dedicated restricted fund from the first donation.
Multi-country programmes on one platform
A central HQ allocates budget to country offices; each runs local programmes with vendors — all reconciled into one cashbook. The programme board shows the pipeline by status, allocations track utilisation and variance live, and a vendor portal with invoice-approval workflow replaces the WhatsApp-and-PDF scramble.
Compliance and reporting
UK donations are Gift Aid eligible, and because iCHARMS is HMRC-listed, declarations and claims — including GASDS — go straight to HMRC. Restricted funds roll up by appeal and country for trustee and donor reporting, and the one-click Xero integration turns it all into a complete, reconciled set of charity accounts. Donors see exactly what they funded; trustees pass audits without the year-end panic.
Does the donation portal capture Gift Aid at checkout?
Yes. A Gift Aid declaration is built into the checkout flow itself, captured against the donation and synced to iCHARMS — so the claim is ready to submit to HMRC with no extra admin. Islamic donation types such as Zakat, Sadaqah and Qurbani are handled as their own funds, with Gift Aid applied only where it is eligible.
How quickly can we launch an emergency appeal donation page?
For charities already on our stack, a new appeal — landing page, donation flow, suggested amounts and progress bar — can be live within hours, not weeks. Donations are captured against a dedicated restricted fund in iCHARMS from the first gift, so reporting on what was raised and where it went is accurate from the start.
What does it mean that iCHARMS is HMRC-listed?
HMRC publishes an official list of software products approved to submit Gift Aid claims via Charities Online. iCHARMS appears on that list, which means HMRC has tested and recognised our submission format. For trustees this is a useful third-party signal of compliance and reduces risk during audits and inspections.
How does iCHARMS compare to other charity CRMs like Donorfy, Beacon or Salesforce NPSP?
iCHARMS is purpose-built for UK charities that need donor management, online donations and Gift Aid in one place, with single-click HMRC submission included. Compared with general-purpose platforms like Salesforce NPSP, the learning curve is shorter and the UK-specific workflows are pre-built. Compared with other UK CRMs, iCHARMS bundles donation portal and Gift Aid more tightly. The right choice depends on your data volume, integrations and team size.
Does iCHARMS integrate with accounting software like Xero?
Yes. iCHARMS has a built-in, one-click integration with Xero. Donations, Gift Aid and fund balances sync straight from iCHARMS into Xero, giving your finance team a complete, reconciled set of charity accounts without double entry or exporting spreadsheets. It means your fundraising system and your accounts stay in step all year round — not just at month-end.
Can a mosque claim Gift Aid and GASDS through iCHARMS?
Yes. iCHARMS is HMRC-listed for Charities Online submission, so a masjid can claim Gift Aid on declared donations and GASDS (the Gift Aid Small Donations Scheme) on small cash and contactless collections under the threshold, with community-building eligibility tracked per site. Declarations are stored against the donor record, and claims are generated and submitted directly to HMRC.
What can mosque management software do for a UK masjid?
iCHARMS gives a working masjid a single platform for the things that usually live in spreadsheets and cash tins: a household and member registry, Jumuah and weekly collections across cash, card and standing order, building-fund pledges, Madrasah and programme income, and Gift Aid claims to HMRC. Trustees get one reconciled ledger and trustee-ready reports, and donations can sync to Xero for full accounts.
How does iCHARMS track restricted funds for relief appeals?
Each appeal or country programme is a restricted fund with its own ledger in iCHARMS. Donations, allocations, vendor invoices and disbursements all roll up by fund, so trustees and donors can see exactly what was raised and how it was spent — audit-grade, and exportable for finance or onward sync to Xero.
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humanitarian relief
humanitarian relief
