Nothing slips through the cracks
Every consignment is tracked from booking to proof of delivery — pending, picked, in transit, delivered or returned — so you always know exactly where each parcel is.
iCHARMS is on the UK Government's Charities Online supplier list — claim Gift Aid in one click from your donor CRM.
36+ charities served, 15+ retained as active clients. From Zakat workflows to mosque donor systems, this is where we built our reputation.
A complete donor-management platform: CRM, donation portal, and one-click Gift Aid submission — purpose-built for UK charities.
Eligibility, declarations, retention rules, common mistakes — the full playbook from an HMRC-listed supplier.
Company no. 08655298 · England & Wales · Founded 2013.
Book, dispatch, track and bill every consignment — from first pickup to proof of delivery.
LogiBuddy is our logistics and delivery platform — book, dispatch, track and bill every consignment, with a customer booking-and-tracking portal, live dashboards and management reporting for UK logistics and last-mile operators.

Booking → POD
one continuous flow
Live tracking
every consignment
One console
the whole operation
Multi-brand
from one login
Booking, dispatch, the field and the back office — the real screens an operator runs on, day to day.
Dashboard
Live counts for pickups awaiting collection, in-transit, out-for-delivery and returns — with a 30-day volume trend and delivery-rate gauges. The control room your dispatchers open first.
See dashboard in a live demo
Booking
A step-by-step booking captures consignor, consignee, package and service details — so every order is consistent and complete, with nothing missed.
See booking in a live demo
Dockets
Filter the entire book by status — Pending, Picked, In transit, Out for delivery, Delivered, Returned — with consignee, route, payment type and tracking number on every row.
See dockets in a live demo
Run sheets
Turn the day’s bookings into pickup run sheets — driver, vehicle and the consignments on each route — so the field team knows exactly what to collect.
See run sheets in a live demo
Proof of delivery
Capture proof of delivery against each consignment and consignee, so every shipment ends with an auditable record — not a phone call.
See proof of delivery in a live demo
Reporting
Generate a complete report across the full shipment lifecycle — filter by customer and date range, then export the whole table to Excel or CSV.
See reporting in a live demo
What changes when the whole operation runs on one platform instead of a stack of disconnected tools.
Every consignment is tracked from booking to proof of delivery — pending, picked, in transit, delivered or returned — so you always know exactly where each parcel is.
Bookings, dispatch, pickup run sheets, forwarding and billing all live in one place — no spreadsheets, no re-keying between disconnected tools.
Live dashboards and one-click reporting put delivery rates, pending proof of delivery and daily volumes at your fingertips — for managers and customers alike.
One status pipeline runs the operation. Each consignment moves through the same lifecycle, and the dashboard tabs filter the book to exactly the stage you care about.

status tabs
filter the whole book
Each brand or depot keeps its own customers, rates and consignments — all managed in one place. Bring a new brand online in days, without building from scratch.
Brands running on LogiBuddy
…each running on the same LogiBuddy platform, from one login.
The operational surface a delivery business runs on, day to day.
A guided booking flow captures consignor, consignee, package and service — so every order lands complete.
Assign drivers, vehicles and routes, and turn the day’s bookings into pickup run sheets in a few clicks.
Follow every consignment through its lifecycle — pending, picked, in transit, delivered — in real time.
Close every job with a captured proof of delivery recorded against the consignment.
Completed jobs flow straight into billing — no re-keying, no reconciliation between systems.
Live dashboards and one-click report exports for managers, clients and month-end.
Real screens from the live operations console — from first booking to final report. Tap a step to explore.
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The accounts, forwarding and reporting screens that keep dispatch honest — tap any to view full size.

Dashboard
The operations overview.

Orders
The order list.

New order
The guided booking wizard.

Dockets
Every consignment in one live list.

Pickup requests
Incoming collection requests.

Run sheets
Driver pickup run sheets.

Run sheet receipts
Collection receipts.

Vendor labels
Print shipping labels.

Forwardings
Onward forwarding to delivery partners.

Status updates
The event tracking log.

Proof of delivery
POD records against each AWB.

RTO
Returns to origin.

Customers
Customer accounts with portal access.

Consignors
The pickup-address book.

Warehouses
The branch and warehouse network.

Delivery partners
Carrier and delivery-partner directory.

Local vendors
The local vendor directory.

Tariffs
Rate cards that price every consignment.

MIS report
Management reporting, export-ready.

Status tracking
Search and trace any consignment.

Pending POD
Outstanding proof-of-delivery report.

Booking register
The branch-route booking register.

Industries
Industry setup.

States
The state master.

Cities
The city master.

General settings
Platform settings.

Company
The company profile.

Email settings
Notification setup.

Upload settings
Docket import configuration.

Carrier API
Carrier integration settings.

Users
System user accounts.

Roles
Roles and permissions.

Developers
API and developer access.

Emails
The email log.
Connected to the services a delivery operation depends on — so data flows without re-keying.
Off-the-shelf courier apps get you started — then box you in.
| Feature | Off-the-shelf courier app | LogiBuddy |
|---|---|---|
| Several brands or depots on one platform | — | ✓ |
| Booking, dispatch, tracking & billing in one place | Separate tools | ✓ |
| Workflows tailored to how you operate | Limited | ✓ |
| Customer booking & live-tracking portal | Add-on | ✓ |
| Management reporting & MIS export built in | Add-on | ✓ |
| Onboard a new brand | — | In days |
| One UK team builds, hosts & supports it | — | ✓ |
SD Express Link replaced Excel-based workflows with a centralized LogiBuddy platform — 70% faster processing, 80% less manual work, 95% shipment accuracy.
70% faster
Processing speed
Megashift Ventures modernised logistics with a 16-module custom platform and new website — manual workload down 75%, order processing 60% faster.
60% faster
Order processing speed
DeliPack Express replaced its legacy LeaseBother system with a custom logistics platform and new website — 85% process automation, 60% faster ops, 99.9% uptime.
85% automated
Process automation
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to · the studio
Techno Serve Solutions
Birmingham · UK
Company No. 08655298
TS
CALM · 1ST CLASS
stamped
what happens next
est.
2013
·studio·
Charities, mosques and non-profits — most longer than three years.
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