Phase 01established
01
United Kingdom
The home market. HMRC-listed. 36+ UK charities served, 15+ active retainers today.
About the studio
A decade inside the UK charity sector.
The UK's HMRC-listed charity technology partner. We build the digital backbone — Gift Aid software, donor CRM, websites, and digital marketing — that helps charities grow their impact for less.
HMRC Listed
Since 2013
Birmingham based
the studio · birmingham
10+
Years in sector
est.
2013
TS
Authority, in numbers
A decade of quiet, compounding work.
We don't chase headlines. We chase relationships — the kind that last a decade and produce work that compounds year after year.
HMRC-listed Gift Aid softwareCompany No. 08655298
10+
Years in the sector
36+
Charities served
15+
Active retainers
54+
Projects delivered
205
Domains managed
72+
Awards & recognition
Founder & CEO
The person who started it all.
Founder · est. 2013
Mohammad Khalid Anjum
Founder & CEO
Gift Aid recovery specialist · 23+ years in charity finance
Mohammad Khalid Anjum founded Techno Serve to give UK charities the financial rigour and technology that larger organisations take for granted — without the cost that usually puts it out of reach.
Over 23+ years in charity finance and HMRC compliance, Khalid has led budgeting, audits and donor reporting for UK and international relief programmes, working alongside funders including the UN, WHO and DFID. A systems analyst by background, he designed bespoke charity IT systems long before iCHARMS — the platform that now puts single-click, HMRC-compliant Gift Aid in charities' hands.
His specialism is forensic Gift Aid: meticulous audits that surface the funds charities are owed and recover them in full compliance with HMRC.
“Most charities are leaving real money on the table. Our work is to find it — and protect every eligible penny.
HMRC Gift Aid · expertCharity finance · 23+ yrsForensic Gift Aid recoveryIslamic charity sectorMEAL & donor reportingiCHARMS architect
Birmingham, UK · M Com, Mumbai University · speaks six languages
Mission & story
Why we exist.
We started in 2013 inside the UK Islamic-charity sector and grew outward — into mosques, humanitarian relief, schools, logistics and SME work.
2013
Founded
Started inside the UK Islamic-charity sector.
2016
iCHARMS
First version of the donor CRM shipped.
2019
HMRC Listed
Recognised by HMRC Charities Online.
2022
Expansion
Grew into schools, logistics and SME work.
2024
Today
15+ active retainers. 36+ charities served.
Mission statement
To empower charities and non-profits worldwide — starting with the UK — with the technology, digital marketing, and operational tools they need to grow their impact, reach more donors, and serve their causes more effectively.
The throughline is the same: operators who don't have an IT department, who need their technology to just work. Charities that want to spend less time wrestling with software and more time serving their communities.
We're not chasing scale for its own sake. We're chasing depth — staying small enough to know every client by name, big enough to stand behind a product as serious as iCHARMS.
Every project starts with a conversation, not a spec sheet. We listen first, build second, and stay close long after launch day. That's the model. It hasn't changed since 2013.
The same small senior team you meet at kickoff stays with you through year one, three, and ten.
Hussain Shaikh
Chief Design Officer
What we do
The full digital backbone.
One partner for the technology, marketing and operations a modern charity needs — from our own platform to the servers it runs on.
iCHARMS platform
Our flagship Charity Management System — donor CRM, donations, pledges and single-click Gift Aid.
Explore
Gift Aid services
HMRC-listed setup, data cleaning, direct submission and historic recovery — every eligible penny claimed.
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Web design & build
Performance-optimised, donation-ready charity websites, redesigns and high-conversion landing pages.
Explore
UI/UX & branding
Accessible, responsive interface design and cohesive digital identity for charities and non-profits.
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Custom software
Bespoke platforms across charity, logistics and commercial sectors. Several projects delivered under NDA.
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Digital marketing
Charity SEO, social media, paid ads and Google Grants management — professional reach at sector-friendly cost.
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Maintenance & hosting
Dedicated hosting, SSL, automated backups, security monitoring and ongoing care across our server estate.
Explore
Vision
A three-phase roadmap.
UK first, Europe next, the world after that. Patient, in that order.
Phase 02expanding
02
Europe & Commonwealth
Charity sectors with comparable regulatory frameworks and donor expectations.
Phase 03horizon
03
Global
Charities and non-profits worldwide — meeting them where they are.
What we stand for · VI
Six values we won't compromise on.
The quiet rules that have guided every client relationship since 2013 — from kickoff to launch and a decade after.
Still true · since 2013
Nº 01
Transparency
Nothing hidden
Honest reporting, open communication and clear accountability — you always know what we're doing and why.
Nº 02
Long-term partnership
We grow with you
Many clients have stayed the full decade. The platforms we shipped years ago are still standing — calmly compounding.
Nº 03
Compliance first
Audit-ready, always
HMRC-listed, GDPR-conscious and audit-ready. We protect our charities at every level, before anyone has to ask.
Nº 04
Affordable impact
More, for less
We understand sector budgets. Our model delivers measurable reach and results at a cost charities can sustain.
Nº 05
Global ambition
Beyond the UK
UK-rooted and built to scale. Every solution is designed to travel — to Europe, the Commonwealth and beyond.
Nº 06
Confidentiality
Your work, protected
Client-specific data and bespoke software are protected under NDA. What's yours stays yours — quietly.
Built to run at scale
205 domains, quietly kept online.
One of the larger single-agency managed estates in the UK charity sector — watched, secured and backed up around the clock.
GDPR-compliant
Donor data handled to UK GDPR standards.
HMRC audit-ready
Gift Aid processes built to pass inspection.
UK jurisdiction
England & Wales · Co. No. 08655298.
NDA protected
Bespoke work covered by confidentiality.
Monitored & backed up
Malware detection, response and automated backups.
Officially HMRC-listed
One of the few UK agencies on the Gift Aid software list.
iCHARMS is listed under 'T' on the UK Government's Charities Online list of approved Gift Aid software suppliers — third-party proof you can verify yourself. Claims submit straight to HMRC, no separate portal login.
For every £1 a UK taxpayer gives, charities can reclaim 25p from HMRC. We help capture every eligible penny.
Charities Online supplier
Listed under 'T' · gov.uk
- Submission
- Single-click
- Gift Aid uplift
- +25p / £1
- Verification
- Public · gov.uk
- Compliance
- Audit-ready
Recognition
A decade of compounding proof.
Not headlines — credentials, retention and quiet results that stack up over ten years.
HMRC
Official Gift Aid listing
One of the few UK digital agencies listed as an approved Gift Aid software supplier on the Government's Charities Online portal.
10+ yrs
Decade of retention
Many clients have stayed with us the full decade — quiet proof of consistent delivery and earned trust.
$10k/mo
Google Grants managed
We actively manage the $10,000-per-month Google Ad Grant for eligible charity clients — keyword setup to monthly optimisation.
205
Domains managed
Among the largest single-agency managed hosting portfolios in the UK charity sector — across six server environments.
NDA
Bespoke delivery
Multiple custom software projects delivered under NDA across the charity, logistics and commercial sectors.
Donor UX
Measurable lift
Redesigned 3-step donation flows that measurably lifted donor completion rates for charities we work with.
The studio · in person
On first-name terms.
The senior team you meet at kickoff is the senior team you work with on day 100.
01 / 13Mohammed Hussain Shaikh
Director
02 / 13Anwarul Islam Momin
Senior Developer
03 / 13Mubin Sayyed
Senior Developer
04 / 13Shamshad Khan
Senior Developer
05 / 13Kasim Ansari
Developer
06 / 13Sahil Momin
Developer
07 / 13Wasim Loriyal
Tester
08 / 13Asif Sayed
Tester
09 / 13Shezad Ali Khan
Chief Marketing Officer
10 / 13Mohammed Qasim Faroqi
Digital Marketing Manager
11 / 13Abrar Ahmed Khan
Digital Marketing Manager
12 / 13Tanveer Ahmed Zerdi
Digital Team Lead
MS
13 / 13Mohammad Shabbir Shaikh
Sales Head / Senior Developer
studio · birmingham · 2013
Culture
How we work.
A small team doing serious work. No open-plan chaos, no revolving door.
01
Remote-first
UK-wide, with regular Birmingham meetups.
02
Flat hierarchy
Senior team on every project. No junior handoffs.
03
Long tenures
Team average: 5+ years. Clients: 3–10 years.
04
Quiet pride
We let the work speak. No hype, no hustle culture.
Dig deeper
More about us.
Four pages that explain who we are, how we got here, and where we're going.
postmark · today
Have a project?
Drop us a postcard.
Tell us a little about what you're working on. We reply within one working day — no sales script on the other end.
to · the studio
Techno Serve Solutions
Birmingham · UK
Company No. 08655298
TS
CALM · 1ST CLASS
stamped
what happens next
- 01We reply within one working day.
- 02A 20-min intro call to learn the brief.
- 03A clear, fixed-price proposal in 5 days.
est.
2013
·studio·
In good company
A quiet roster of 80+ teams.
Charities, mosques and non-profits — most longer than three years.
See the full roster →
