Declarations
Capture declarations at any touchpoint — online, on paper, on the phone. Each is stored against the donor with date and source.
iCHARMS is on the UK Government's Charities Online supplier list — claim Gift Aid in one click from your donor CRM.
36+ charities served, 15+ retained as active clients. From Zakat workflows to mosque donor systems, this is where we built our reputation.
A complete donor-management platform: CRM, donation portal, and one-click Gift Aid submission — purpose-built for UK charities.
Eligibility, declarations, retention rules, common mistakes — the full playbook from an HMRC-listed supplier.
Company no. 08655298 · England & Wales · Founded 2013.
the engineHMRC-listed Gift Aid software for UK charities. Capture declarations, verify donations and submit Charities Online claims to HMRC in a single click — GASDS included.
Listed
on gov.uk
1 click
to submit
~2 wks
to first claim

HMRC
officially recognised
Company No. 08655298
Allocation
Allocate verified donations into a claim, with restricted-fund and category awareness built in.
Walk through it in a live demo
Verification
Verify donations and clear declaration issues, so the claim you send HMRC is clean the first time.
Walk through it in a live demo
Submission
Generate the schedule and submit directly. Track status, responses and adjustments without leaving iCHARMS.
Walk through it in a live demo
HMRC claims
A master view of submitted claims, responses and reconciliation against HMRC payments.
Walk through it in a live demo
Capture, validation, generation, submission, response tracking and audit — not six tools stitched together.
Capture declarations at any touchpoint — online, on paper, on the phone. Each is stored against the donor with date and source.
Lapsed and expired declarations are flagged automatically, so you never claim Gift Aid on an ineligible donation.
Bulk claim generation with HMRC-compliant schedules, plus overclaim checks and corrections before submission.
Direct submission to HMRC Charities Online — no portal exports, no spreadsheets, no third-party intermediaries.
Gift Aid Small Donations Scheme claims for cash and contactless under threshold, with community-building eligibility per site.
Every submission, response and adjustment logged — trustee, finance and HMRC reporting in seconds.
For most charities, Gift Aid season is a hidden full-time job. iCHARMS turns the four steps into one connected workflow.
step · 01
Capture declarations
Stored against the donor with date, source and audit trail.
step · 02
Verify & resolve
Eligibility checks flag lapsed or invalid declarations.
step · 03
Submit to HMRC
One workflow generates and sends the Charities Online claim.
step · 04
Track & reconcile
Match HMRC payments to claims and chase any shortfall.

Gift Aid is money HMRC owes your charity. Trust the workflow that recovers it to a supplier the government has already vetted.
iCHARMS appears on the gov.uk Charities Online commercial software suppliers list — independent, third-party verification that takes years to earn and is rare among CRM vendors.
We have been building, maintaining and supporting Gift Aid software for UK charities since 2013 — through every HMRC schema change along the way.
iCHARMS is our own product. No third-party Gift Aid plug-ins, no brittle integrations to break the week your claim is due.
Most charities reach Gift Aid through a tool built for something else. iCHARMS was built for the claim itself.
| Feature | iCHARMS | General donor CRM | CRM + Gift Aid plug-in | Spreadsheets + HMRC portal |
|---|---|---|---|---|
| Built specifically for UK charities | ✓ | — | Add-on | — |
| HMRC Charities Online submission | Single click | Manual export | Via plug-in | Manual upload |
| GASDS (small donations) support | ✓ | Varies | Varies | Manual |
| Lapsed-declaration detection | ✓ | Varies | — | — |
| Gift Aid built in, not bolted on | ✓ | — | — | — |
| Audit trail for HMRC enquiries | ✓ | Varies | Varies | — |
| Donor CRM in the same system | ✓ | ✓ | ✓ | — |
| UK charity-sector support | ✓ | Varies | Varies | DIY |
A comparison of typical approaches, not specific products — capabilities vary by configuration and add-ons. "Varies" means it depends on the plan or plug-ins you choose.
We can also recover eligible Gift Aid on historical donations going back up to four years.
chapter
We review your current Gift Aid posture, declaration coverage and claim history.
chapter
We import donors, declarations and historical donations from your existing systems.
chapter
First production claim submitted to HMRC, with your team trained on the workflow.
chapter
Quarterly health checks to maximise claimable donations and tighten audit trails.
islamic charitiesAn Astro rebuild and iCHARMS grew Zobia Nazley Trust's website donations 74.2%, lifted organic sessions from 500 to 32,774 and cut Gift Aid to 10 days.
+74.2%
Website donations (year on year)
After a website hack, LIA Relief Trust migrated WordPress to a secure CMS with zero data loss and moved donors, call centre and programmes onto iCHARMS.
hardened
WordPress installation
islamic charitiesOngoing maintenance and digital evolution took Hope Foundation's Gift Aid from 30 days to 10 and grew website donations 255% to £72,984 in 2026.
66.7% faster
Gift Aid processing time
iCHARMS is a UK charity management system and donor CRM — donor records, donations, Gift Aid and campaigns in one place, used by 15+ active charity clients.
ExploreserviceCustom donation portals built on iCharityCMS, our React-based charity CMS — Appeals & Campaigns, Gift Aid capture and a direct sync into the iCHARMS donor CRM.
ExploreserviceCharity web design for UK non-profits, mosques and faith organisations. Accessible, fast, donation-ready websites built by a sector specialist.
Explorereclaim · what's yours
Tell us how you claim today. We'll show you what single-click submission looks like on your own donations — and what you may be able to recover.
to · the studio
Techno Serve Solutions
Birmingham · UK
Company No. 08655298
TS
CALM · 1ST CLASS
stamped
what happens next
est.
2013
·studio·
UK charities, mosques and faith centres claiming Gift Aid through iCHARMS.
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