islamic charitiesZobia Nazley Memorial Trust
An Astro rebuild and iCHARMS grew Zobia Nazley Trust's website donations 74.2%, lifted organic sessions from 500 to 32,774 and cut Gift Aid to 10 days.
+74.2%
Website donations (year on year)
What we do
Twelve things, done properly.
HMRC-listed Gift Aid softwareone studio · one contact · one bill
We don't do everything — we do these twelve things, every one of them well, for the charity sector specifically.
The four we're known for
Where charities start with us.
Four cornerstone services that anchor everything else — led by our HMRC-listed Gift Aid software.
01 / 04
cornerstoneHMRC-listed
Gift Aid Software
Single-click Gift Aid claims, built by an HMRC-listed software supplier.
- Single-click claim submission
- Donor declaration management
- Eligibility checks
- Reconciliation
~2 weeks
Onboarding
Listed
HMRC status
1 click
Workflow
cornerstone
Charity Management System
One system for donors, donations, Gift Aid, campaigns and reporting.
- Donor 360
- Donation processing
- Gift Aid built-in
- Campaigns & appeals
15+
Active clients
10+ yrs
Sector tenure
~2 weeks
Avg onboarding
cornerstone
Charity Web Design
Donation-ready websites built for charities and faith organisations.
- Donor-first information architecture
- Accessible design
- Donation portal integration
- CMS handover
~2 weeks
Avg onboarding
WCAG 2.2 AA
Accessibility
Lighthouse ≥90
Performance
cornerstone
Charity Digital Marketing
SEO, paid social, email and donor retention — built for charity budgets.
- Strategy
- SEO
- Paid social & search
- Email & lifecycle
10+ yrs
Sector tenure
36+
Charities served
The full menu
All twelve, filtered to you.
Tap a category to narrow the list. Every service is delivered in-house by the same senior team.
Gift Aid
Gift Aid Software
Single-click Gift Aid claims, built by an HMRC-listed software supplier.
HMRC-listed Gift Aid software for UK charities — claim donations in one click, with audit-ready records and donor-consent management built in.
cornerstone
Donor CRM
Charity Management System
One system for donors, donations, Gift Aid, campaigns and reporting.
iCHARMS is a UK charity management system and donor CRM — donor records, donations, Gift Aid and campaigns in one place, used by 15+ active charity clients.
cornerstone
Charity web
Charity CMS
A charity website you can launch and run yourself — in minutes, not months.
iCharityCMS is a React-based content management system built for charities — launch and manage your website in minutes with a drag-and-drop builder, built-in donations and payment gateway support.
explore
Charity web
Charity Web Design
Donation-ready websites built for charities and faith organisations.
Charity web design for UK non-profits, mosques and faith organisations. Accessible, fast, donation-ready websites built by a sector specialist.
cornerstone
Marketing
Charity Digital Marketing
SEO, paid social, email and donor retention — built for charity budgets.
Charity digital marketing for UK non-profits — SEO, paid social, Google Ads, email and donor retention campaigns built for mission-driven budgets.
cornerstone
Marketing
Charity SEO
Organic search growth for UK charities and faith organisations.
Charity SEO services tuned for UK non-profits. Sector keyword research, content silos and technical SEO that brings donors and volunteers from organic search.
explore
Marketing
Google Grants Management
$10,000/month of free Google Ads — managed compliantly.
Google Ad Grants management for UK charities — eligibility, account activation, campaign build and ongoing optimisation to keep the $10k/month grant compliant.
explore
Charity web
Donation Portal Development
Donation portals built for trust, speed and Gift Aid recovery.
Custom donation portals built on iCharityCMS, our React-based charity CMS — Appeals & Campaigns, Gift Aid capture and a direct sync into the iCHARMS donor CRM.
explore
Charity web
Website Maintenance & Hosting
Managed hosting, security and maintenance for charity websites.
Managed hosting and maintenance for UK charities — 205 domains across 6 server environments, with security, backups and uptime built in.
explore
Software
Custom Software Development
Bespoke software for charities, schools and operators.
Bespoke software development for charities, schools and SMEs. Frappe ERP, internal tools, donor portals and integrations — with NDA-covered confidentiality.
explore
Software
CRM & ERP Solutions
Frappe / ERPNext implementation and iCHARMS CRM rollout.
Frappe / ERPNext implementation, customisation and support — combined with iCHARMS for the charity sector and bespoke modules for SMEs and logistics operators.
explore
Software
AI & Automation
Practical AI and automation — not hype.
Practical AI and workflow automation for UK charities and SMEs — donor segmentation, automated reporting, intake automation and content production.
explore
No services in that category.
Inside each service
What we actually do for you.
Pick a service to see exactly what's included and how we deliver it — from the first call to the quarterly review.
Gift Aid
Full pageGift Aid Software
Single-click Gift Aid claims, built by an HMRC-listed software supplier.
What we do
Single-click claim submission
One workflow generates, validates and submits the Charities Online ChR1 to HMRC.
Donor declaration management
Capture, store and renew enduring and one-off Gift Aid declarations with full audit trail.
Eligibility checks
Built-in checks flag donations that are not eligible for Gift Aid before submission.
Reconciliation
Match HMRC payments against submitted claims and chase shortfalls without spreadsheets.
How we deliver
- 1
Audit
We review your current Gift Aid posture, declaration coverage and claim history.
- 2
Onboard
We import donors, declarations and historical donations from your existing systems.
- 3
Claim
First production claim submitted to HMRC, with your team trained on the workflow.
- 4
Optimise
Quarterly health checks to maximise claimable donations and tighten audit trails.
~2 weeksOnboarding
ListedHMRC status
1 clickWorkflow
engagement · Annual licence (per organisation) + optional managed-service retainer.
Donor CRM
Full pageCharity Management System
One system for donors, donations, Gift Aid, campaigns and reporting.
What we do
Donor 360
A complete donor profile — gifts, communications, consents, relationships, household links.
Donation processing
Online, recurring, telephone, cheque and standing-order donations in a single ledger.
Gift Aid built-in
HMRC-listed Gift Aid claiming included, not bolted on.
Campaigns & appeals
Track appeals, fund-codes and restricted income against goals.
Segmentation & exports
Build supporter segments for email, post or telephone outreach.
Reporting & dashboards
Trustee-ready dashboards with income, donor retention and Gift Aid recovery rates.
How we deliver
- 1
Discovery
We map your current data, processes, integrations and reporting needs.
- 2
Migrate
We import donors, donations, declarations and history.
- 3
Train
Role-based training for fundraisers, finance and trustees.
- 4
Support
Ongoing technical support and quarterly optimisation reviews.
15+Active clients
10+ yrsSector tenure
~2 weeksAvg onboarding
engagement · Annual licence based on supporter volume + setup project fee.
Charity web
Full pageCharity CMS
A charity website you can launch and run yourself — in minutes, not months.
What we do
Drag-and-drop page builder
Build and edit any page visually with a charity-specific block library — appeals, programmes, impact, Zakat calculator — no code or plugins.
Built-in donation functionality
A native donation cart and checkout — one-off, recurring and appeal-specific gifts, with Islamic categories (Zakat, Sadaqah, Lillah, Fitrana).
Payment gateway support
Connect Stripe, PayPal, GoCardless and bank transfer, with one-off and recurring (subscription) giving.
Charity-native content model
Manage Programs, Projects, Appeals, Campaigns, Posts and Events as first-class content — not generic pages forced to fit.
Donor portal & fundraising
A self-service donor dashboard for recurring giving and receipts, plus peer-to-peer fundraising pages that feed your appeals.
Two-way iCHARMS sync
Donations, donors and content sync into the iCHARMS donor CRM — one charity-tech stack, no manual re-entry.
React frontend & SEO
A server-rendered React frontend with per-page SEO, redirects and sitemaps — fast, scalable and search-ready.
Live in minutes
Connect your existing site and start publishing with minimal setup — no lengthy build or technical onboarding.
How we deliver
- 1
Connect
We connect iCharityCMS to your new or existing site and point your team at the dashboard.
- 2
Build
Lay out pages with the drag-and-drop builder and set up Programs, Appeals and Campaigns.
- 3
Launch
Wire up donations and payment gateways, then publish — usually within minutes, not weeks.
- 4
Grow
Your team manages content day-to-day; we handle security, hosting and updates behind the scenes.
Drag & dropPage builder
ReactFrontend
In minutesGo live
engagement · Subscription with optional setup, migration and design support — multi-site and bespoke builds scoped per project.
Charity web
Full pageCharity Web Design
Donation-ready websites built for charities and faith organisations.
What we do
Donor-first information architecture
Sitemaps designed for trust signals, donation funnels and Gift Aid capture.
Accessible design
WCAG 2.2 AA pass — non-negotiable for charity-sector credibility.
Donation portal integration
Native iCHARMS donation portal embed or third-party payment provider.
CMS handover
Trustees and staff can update content without developer involvement.
How we deliver
- 1
Listen
Stakeholder workshop, audience interviews, existing-site audit.
- 2
Sketch
Sitemap, wireframes, content schema and design system.
- 3
Build
Build, content load, accessibility audit, performance pass.
- 4
Tend
Hosting, maintenance and quarterly content reviews.
~2 weeksAvg onboarding
WCAG 2.2 AAAccessibility
Lighthouse ≥90Performance
engagement · Fixed-fee project + monthly hosting & maintenance retainer.
Marketing
Full pageCharity Digital Marketing
SEO, paid social, email and donor retention — built for charity budgets.
What we do
Strategy
Annual marketing plan tied to fundraising targets, not vanity metrics.
SEO
Charity-specific keyword research, on-page optimisation, technical SEO and content.
Paid social & search
Facebook, Instagram and Google Ads campaigns with conversion tracking.
Email & lifecycle
Welcome sequences, donor renewal flows, lapsed-donor reactivation.
How we deliver
- 1
Diagnose
Audience research, channel audit, fundraising funnel review.
- 2
Plan
Annual marketing plan with quarterly milestones.
- 3
Execute
Campaign build, content production, paid media activation.
- 4
Iterate
Monthly reporting and quarterly strategy reviews.
10+ yrsSector tenure
36+Charities served
engagement · Monthly retainer with optional campaign overlay.
Marketing
Full pageCharity SEO
Organic search growth for UK charities and faith organisations.
What we do
Technical SEO audit
Crawl, index, schema, Core Web Vitals and accessibility baseline.
Keyword research
Sector-specific intent mapping — Gift Aid, Zakat, donate-now, volunteer.
Content silos
Hub-and-spoke architecture that signals topical authority.
Local SEO
Google Business Profile, citations and local content for mosques and regional charities.
How we deliver
- 1
Audit
Technical + content + backlink baseline.
- 2
Plan
12-month content & technical roadmap.
- 3
Build
On-page, technical and content production.
- 4
Measure
Monthly performance reporting against fundraising goals.
engagement · Monthly retainer (3-, 6- or 12-month engagements).
Marketing
Full pageGoogle Grants Management
$10,000/month of free Google Ads — managed compliantly.
What we do
Eligibility & activation
Charity status verification, Google for Non-profits enrolment, Grants activation.
Compliant campaign build
Keyword strategy meeting Google's 5% CTR / non-branded / quality requirements.
Ongoing optimisation
Monthly campaign management to keep the grant active and on-mission.
How we deliver
- 1
Apply
Charity verification + Google for Non-profits + Ad Grants enrolment.
- 2
Build
Campaign structure designed for compliance and conversion.
- 3
Manage
Monthly optimisation and reporting.
engagement · Monthly retainer.
Charity web
Full pageDonation Portal Development
Donation portals built for trust, speed and Gift Aid recovery.
What we do
Multiple donation types
One-off, recurring, Zakat, Sadaqah, appeal-specific and tribute donations.
Gift Aid capture
Frictionless Gift Aid declaration capture built into the checkout flow.
Payment integration
Stripe, PayPal Giving Fund, GoCardless, Apple Pay and Google Pay.
Donor CRM sync
Donations flow directly into iCHARMS — no manual reconciliation.
How we deliver
- 1
Discovery
We map your appeals, funds, donation types and the donor journey you want.
- 2
Design
A conversion-led checkout designed mobile-first, on-brand and accessible.
- 3
Build & integrate
We build the flows and wire up payments, Gift Aid and the iCHARMS sync.
- 4
Launch & tune
We launch, watch the funnel, and refine the steps donors drop off at.
engagement · Fixed-price project scoped to donation types, integrations and design + optional care plan.
Charity web
Full pageWebsite Maintenance & Hosting
Managed hosting, security and maintenance for charity websites.
What we do
Managed hosting
UK-hosted, GDPR-compliant servers with daily backups.
Security updates
CMS, plugin and dependency patching on a regular cadence.
Uptime monitoring
24/7 monitoring with rapid incident response.
Content updates
Editorial change requests handled by our team.
How we deliver
- 1
Onboard
We audit, migrate and harden your site onto our managed environment.
- 2
Monitor
24/7 uptime, security and performance monitoring with alerting.
- 3
Maintain
Scheduled patching, backups and editorial change requests.
- 4
Review
Quarterly performance, security and accessibility reviews.
205Domains managed
6Server environments
engagement · Monthly retainer based on traffic and complexity.
Software
Full pageCustom Software Development
Bespoke software for charities, schools and operators.
What we do
Discovery & scoping
Workshops, technical discovery and fixed-fee scope.
Build
Web, mobile, API and ERP customisation.
Integrate
Connect to iCHARMS, payment gateways, CRMs and reporting systems.
Operate
Ongoing maintenance, hosting and support.
How we deliver
- 1
Discover
Workshops and technical discovery to scope the build precisely.
- 2
Design
Architecture, data model and a fixed-fee statement of work.
- 3
Build
Iterative delivery with demos and a single senior point of contact.
- 4
Operate
Maintenance, hosting and support once you are live.
engagement · Fixed-fee project against a defined scope + optional support retainer.
Software
Full pageCRM & ERP Solutions
Frappe / ERPNext implementation and iCHARMS CRM rollout.
What we do
ERPNext implementation
Full Frappe / ERPNext rollout with finance, inventory, HR and CRM modules.
iCHARMS for charities
Donor CRM and Gift Aid for charity sector deployments.
Custom modules
Bespoke modules for logistics, education and commercial operators.
How we deliver
- 1
Discovery
We map your operations, data and the modules you actually need.
- 2
Configure
Implement and customise ERPNext / iCHARMS to your workflows.
- 3
Migrate
Import master data and reconcile against your existing systems.
- 4
Support
Training, hosting and ongoing optimisation.
engagement · Implementation project fee + annual support & hosting retainer.
Software
Full pageAI & Automation
Practical AI and automation — not hype.
What we do
Donor & supporter automation
AI-assisted segmentation, lifecycle triggers and donor scoring.
Workflow automation
Replace spreadsheet shuffling with reliable, auditable workflows.
Content production
AI-assisted content drafting with sector-aware editorial oversight.
How we deliver
- 1
Identify
Find the repetitive, high-volume tasks where automation pays back fastest.
- 2
Pilot
A small, measured pilot with a human in the loop and clear guardrails.
- 3
Roll out
Productionise what works; leave the rest manual where risk outweighs value.
- 4
Maintain
Monitor outputs, review quality and tune over time.
engagement · Fixed-fee automation project or monthly retainer — scoped to the workflow.
The whole list
Every service, at a glance.
Cornerstone services are highlighted. Models describe how we engage — never a figure. Pricing is always quoted per project.
| Service | Focus | What's included | Engagement model |
|---|---|---|---|
| Gift Aid Softwarecornerstone | Gift Aid | Single-click claim submission · Donor declaration management · Eligibility checks | Annual licence (per organisation) + optional managed-service retainer. |
| Charity Management Systemcornerstone | Donor CRM | Donor 360 · Donation processing · Gift Aid built-in | Annual licence based on supporter volume + setup project fee. |
| Charity CMS | Charity web | Drag-and-drop page builder · Built-in donation functionality · Payment gateway support | Subscription with optional setup, migration and design support — multi-site and bespoke builds scoped per project. |
| Charity Web Designcornerstone | Charity web | Donor-first information architecture · Accessible design · Donation portal integration | Fixed-fee project + monthly hosting & maintenance retainer. |
| Charity Digital Marketingcornerstone | Marketing | Strategy · SEO · Paid social & search | Monthly retainer with optional campaign overlay. |
| Charity SEO | Marketing | Technical SEO audit · Keyword research · Content silos | Monthly retainer (3-, 6- or 12-month engagements). |
| Google Grants Management | Marketing | Eligibility & activation · Compliant campaign build · Ongoing optimisation | Monthly retainer. |
| Donation Portal Development | Charity web | Multiple donation types · Gift Aid capture · Payment integration | Fixed-price project scoped to donation types, integrations and design + optional care plan. |
| Website Maintenance & Hosting | Charity web | Managed hosting · Security updates · Uptime monitoring | Monthly retainer based on traffic and complexity. |
| Custom Software Development | Software | Discovery & scoping · Build · Integrate | Fixed-fee project against a defined scope + optional support retainer. |
| CRM & ERP Solutions | Software | ERPNext implementation · iCHARMS for charities · Custom modules | Implementation project fee + annual support & hosting retainer. |
| AI & Automation | Software | Donor & supporter automation · Workflow automation · Content production | Fixed-fee automation project or monthly retainer — scoped to the workflow. |
Not sure which you need? Tell us your goal →
The rhythm
Four chapters. No surprises.
Predictable rhythm, weekly check-ins, transparent timelines and a single point of contact throughout.
01
chapter
Listen
A discovery call to map the mission, the audience and the moment that matters most.
02
chapter
Scope
A clear, fixed proposal — the one or two services that will actually move the needle.
03
chapter
Build
Hand-crafted delivery with weekly check-ins and a single, senior point of contact.
04
chapter
Tend
Launch is day one. We measure, iterate and stay close — for years, not weeks.
TS
Authority, in numbers
A decade of quiet, compounding work.
HMRC-listed Gift Aid softwareCompany No. 08655298
10+
Years in the sector
36+
Charities served
205
Domains managed
72+
Awards & recognition
Selected work
All case studiesProof that the twelve actually compound.
islamic charitiesRead story →
humanitarian relief
LIA Relief Trust
After a website hack, LIA Relief Trust migrated WordPress to a secure CMS with zero data loss and moved donors, call centre and programmes onto iCHARMS.
hardened
WordPress installation
islamic charitiesHope Foundation
Ongoing maintenance and digital evolution took Hope Foundation's Gift Aid from 30 days to 10 and grew website donations 255% to £72,984 in 2026.
66.7% faster
Gift Aid processing time
postmark · today
Picking the right service?
Drop us a Let's talk.
Tell us about your charity, your audience and where you'd like to be in a year. We'll tell you which one or two services will move the needle.
to · the studio
Techno Serve Solutions
Birmingham · UK
Company No. 08655298
TS
CALM · 1ST CLASS
stamped
what happens next
- 01We reply within one working day.
- 02A 20-min intro call to learn the brief.
- 03A clear, fixed-price proposal in 5 days.
est.
2013
·studio·
In good company
A quiet roster of 80+ teams.
Charities, mosques and non-profits — most longer than three years.
See the full roster →
