On first-name terms.

Founder and CEO of Techno Serve. A charity finance leader with 23+ years in HMRC Gift Aid compliance, forensic Gift Aid recovery and bespoke charity systems — the expertise iCHARMS is built on.

Heads engineering and product across iCHARMS and bespoke charity platforms, with a decade of experience shipping reliable systems for UK non-profits.

Oversees iCHARMS architecture and Gift Aid claim pipelines, translating HMRC requirements into robust, audit-ready software for charity finance teams.

Leads donation portal and integrations work, building the secure payment and donor journeys that sit behind many of the UK's iCHARMS-powered charities.

A senior engineer on iCHARMS, Shamshad builds and hardens the core charity-CRM modules — donor records, fund tracking and Gift Aid processing — with a bias for clean, well-tested code.

Kasim works across the iCHARMS codebase, turning feature requests from charity clients into reliable, ship-ready functionality and keeping the day-to-day platform running smoothly.

Sahil develops and maintains client-facing features across our charity websites and donation tools, focusing on clean implementation and dependable release cycles.

Wasim leads quality assurance on donation flows and Gift Aid submissions, catching edge cases before they ever reach a live charity — because payment and compliance bugs are never acceptable.

Asif runs structured test cycles across every release, verifying that donor journeys, forms and integrations behave exactly as intended on real devices and browsers.

Leads brand, growth and partnerships at Techno Serve, helping UK charities reach more donors through clearer positioning and HMRC-aligned Gift Aid workflows.

Runs charity SEO, Google Ad Grants and paid social programmes, focusing on sustainable donor acquisition for UK faith and humanitarian organisations.

Coordinates the digital delivery team across web, content and campaign operations, keeping charity client work shipping on time and on brief.

Tanveer leads the digital delivery team, coordinating designers, developers and marketers so charity projects move from brief to launch on schedule and on brief.

Bridging sales and engineering, Shabbir helps charities scope the right solution and then helps build it — a rare mix of client-facing consultation and hands-on senior development.