iCHARMS is on the UK Government's Charities Online supplier list — claim Gift Aid in one click from your donor CRM.
36+ charities served, 15+ retained as active clients. From Zakat workflows to mosque donor systems, this is where we built our reputation.
A complete donor-management platform: CRM, donation portal, and one-click Gift Aid submission — purpose-built for UK charities.
Eligibility, declarations, retention rules, common mistakes — the full playbook from an HMRC-listed supplier.
Company no. 08655298 · England & Wales · Founded 2013.
A studio history, told in plain words. No bootstrapping mythology, no growth-hack folklore — just the years, the work, and the clients who stayed.
10+
Years in the sector
36+
Charities served
We're not chasing scale for its own sake. We're chasing depth — small enough to know every client by name, serious enough to stand behind a product like iCHARMS.
We started inside the UK Islamic-charity sector — small mosque websites, a bit of hosting, then a Gift Aid claim that needed to be filed properly. One thing led to the next, and the Gift Aid problem turned into a Gift Aid product. We submitted it for HMRC review and were added to the gov.uk Charities Online software suppliers list — the rare credential that separates real charity-technology partners from generalists.
Over a decade we've delivered for 36+ charities, managed 205 domains across 6 server environments, and collected 72+ awards and recognitions. Many of our earliest clients are still with us — the clearest proof we know that the work holds up.
It expanded into mosques and faith trusts, schools, humanitarian relief, logistics ERP for UK operators, and SME websites. The throughline is the same: clients who don't have an in-house IT team, who need their technology to just work, and who would rather have a partner who answers the phone than a vendor who issues tickets.
No "founded in a garage" myth. Just the years that mattered.
A small Birmingham studio takes on its first mosque website and a Gift Aid claim.
Three UK Islamic charities sign on for hosting + maintenance.
Our Gift Aid software is independently verified and added to the gov.uk Charities Online list.
What started as charity-specific software is productised and rolled out to a wider portfolio.
36+ charities served, 205 domains under management, 72+ awards and recognitions.
15+ active charity retainers, a deeper sector library and an expanding European roadmap.
The sectors widened and the products matured. These four things stayed exactly where they started.
Every client has a real person to call — not a ticket queue. When something breaks, you talk to someone who knows your setup.
Depth over headcount. Small enough to know every client by name, deliberate about the work we take on and the promises we make.
HMRC-listed Gift Aid software and forensic attention to donor data. The credentials are earned and independently verified, never assumed.
Our clients rarely have an in-house IT team. We build the digital backbone so it holds up quietly in the background — and stays out of their way.
TS
10+
Years in the sector
36+
Charities served
205
Domains managed
72+
Awards & recognition
postmark · today
Tell us a little about what you're working on. We reply within one working day — no sales script on the other end.
to · the studio
Techno Serve Solutions
Birmingham · UK
Company No. 08655298
TS
CALM · 1ST CLASS
stamped
what happens next
est.
2013
·studio·
Charities, mosques and non-profits — most longer than three years.
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