iCHARMS is on the UK Government's Charities Online supplier list — claim Gift Aid in one click from your donor CRM.
36+ charities served, 15+ retained as active clients. From Zakat workflows to mosque donor systems, this is where we built our reputation.
A complete donor-management platform: CRM, donation portal, and one-click Gift Aid submission — purpose-built for UK charities.
Eligibility, declarations, retention rules, common mistakes — the full playbook from an HMRC-listed supplier.
Company no. 08655298 · England & Wales · Founded 2013.
Built around how Islamic charities actually operate.
Technology partner for UK Islamic charities — Zakat & Sadaqah CRM, HMRC Gift Aid, orphan sponsorships and donation portals on iCHARMS.
10+ Islamic charities on the platform
10+
Islamic charities served
Zakat · Sadaqah
first-class funds
Gift Aid + GASDS
to HMRC
10+ yrs
in the sector
Trusted by Islamic charities across the UK
Zakat is not a designation field. In iCHARMS each form of giving is its own restricted fund — ledgered, reported and Gift-Aid-handled correctly.
| Fund | Restriction & ledger | Reporting | Gift Aid / GASDS |
|---|---|---|---|
| Zakatزكاة | Restricted — its own ledger, kept strictly separate from general funds and spent only on eligible categories. | Standalone Zakat fund statement; distribution reported by category. | Declaration captured per donor; not all Zakat is Gift Aid eligible — flagged automatically. |
| Sadaqahصدقة | General or restricted by appeal; allocated to the cause the donor chose. | Reported by appeal and campaign, rolled up to the cause. | Gift Aid claimed on eligible declarations, submitted to HMRC. |
| Sadaqah Jariyahصدقة جارية | Restricted to ongoing projects (water, masjids, education) with milestone tracking. | Project-level reporting with milestone disbursements. | Gift Aid where eligible; recurring gifts tracked over time. |
| Lillahلله | Unrestricted for the cause of Allah — usable where Zakat cannot be spent. | Reported separately so trustees see Zakat vs Lillah coverage. | Gift Aid claimed on eligible declarations. |
| Qurbaniقربانی | Seasonal restricted fund with shares, country allocation and distribution evidence. | Per-season report: shares sold, countries served, evidence attached. | Generally not Gift Aid eligible — flagged so it is never over-claimed. |
Eligibility shown is indicative — iCHARMS flags Gift Aid and GASDS treatment per fund so claims are never over- or under-stated.
A decade in this sector means we've shipped against — and solved — most of these. The patterns repeat.
Zakat must be tracked separately from Sadaqah, Sadaqah Jariyah, Lillah and Qurbani — each as a restricted fund with its own ledger and report. Generic CRMs lump them together; iCHARMS treats them as first-class.
Orphan and family sponsorships span years and need approvals, expiries, beneficiary profiles, bulk letters and Direct Debit renewals — not a one-off donation form.
Donation volumes can rise 5–10× in Ramadan. Capture, allocation, receipts and Gift Aid all have to scale without your team scaling with them.
Islamic-charity donors are highly Gift Aid eligible, but declaration coverage is frequently low. Being HMRC-listed, iCHARMS captures declarations and claims — including GASDS on cash — directly.
English, Urdu and Arabic content and admin matter in this sector, alongside reporting trustees can actually read.
Zakat, Sadaqah, Qurbani and orphan sponsorship are first-class workflows in iCHARMS — not designation fields bolted onto a generic CRM. One platform runs donors, donations, Gift Aid and programmes, and scales through the Ramadan spike.
Islamic-charity donors are highly Gift Aid eligible, yet declaration coverage is often low. As an HMRC-listed supplier, iCHARMS captures, verifies and claims — and knows which gifts to exclude.
Sponsorships run for years. iCHARMS holds the whole lifecycle so no child quietly loses support.
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A donor is matched to an orphan or family; a beneficiary profile is created with documents and photos.
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Direct Debit or recurring card payment set up, allocated to the right restricted fund automatically.
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Bulk progress letters, reports and renewals sent on schedule — no manual mail merge.
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Expiries flagged ahead of time; renewals and re-matches handled before a child loses support.
Most CRMs are adapted from US or generic non-profit products. Here's what that costs an Islamic charity.
| Feature | Generic charity CRM | iCHARMS |
|---|---|---|
| Zakat, Sadaqah & Qurbani as separate restricted funds | — | ✓ |
| One-click Gift Aid to HMRC (listed supplier) | — | ✓ |
| GASDS on cash & contactless collections | — | Built in |
| Orphan & beneficiary sponsorship lifecycle | — | ✓ |
| Bilingual (EN / UR / AR) donor comms | Sometimes | ✓ |
| Scales through the Ramadan & Qurbani spike | Add-ons | ✓ |
| One-click Xero accounting for trustees | — | ✓ |
Ramadan and Qurbani can lift donation volumes 5–10× in days. We go live ahead of the season so capture, allocation, receipts and Gift Aid all absorb the spike — appeal pages, recurring giving and live donation tickers included.
Representative results from recent projects in this sector on our platform.
The platforms we'd deploy and the services we'd run for islamic charities.
Platforms we'd deploy
Charity CRM + HMRC-listed Gift Aid software, in one product.
iCHARMS is a UK charity CRM with HMRC-listed Gift Aid software, donor management and donation portals built in. 15+ active charity clients.
Add a complete donation portal to the website you already have.
A hosted charity donation portal that plugs into your existing website — a guided one-off & monthly giving flow with categories, programmes, country-wise rates, a multi-item basket, Gift Aid capture, Stripe & PayPal and a self-service donor portal.
Run your madrasa — Hifz, attendance, fees and parents — in one place.
Maarifa is our madrasa management system — Hifz tracking, attendance, fees and parent reports for Islamic schools, maktabs and Hifz institutions.
Services we'd run
One system for donors, donations, Gift Aid, campaigns and reporting.
iCHARMS is a UK charity management system and donor CRM — donor records, donations, Gift Aid and campaigns in one place, used by 15+ active charity clients.
Single-click Gift Aid claims, built by an HMRC-listed software supplier.
HMRC-listed Gift Aid software for UK charities — claim donations in one click, with audit-ready records and donor-consent management built in.
Donation portals built for trust, speed and Gift Aid recovery.
Custom donation portals built on iCharityCMS, our React-based charity CMS — Appeals & Campaigns, Gift Aid capture and a direct sync into the iCHARMS donor CRM.
SEO, paid social, email and donor retention — built for charity budgets.
Charity digital marketing for UK non-profits — SEO, paid social, Google Ads, email and donor retention campaigns built for mission-driven budgets.
islamic charitiesAn Astro rebuild and iCHARMS grew Zobia Nazley Trust's website donations 74.2%, lifted organic sessions from 500 to 32,774 and cut Gift Aid to 10 days.
+74.2%
Website donations (year on year)
islamic charitiesOngoing maintenance and digital evolution took Hope Foundation's Gift Aid from 30 days to 10 and grew website donations 255% to £72,984 in 2026.
66.7% faster
Gift Aid processing time
How Muslim Rose Welfare rebuilt on a faster platform with iCHARMS — 100% website-attributed giving and appeals live in under two hours.
100%
Giving that is website-attributed
“Reliable, calm, and they actually understand UK Gift Aid. Submissions that used to take a week now go out the same afternoon.”
Most charity CRMs are retrofitted from US or generic non-profit products, then asked to handle Zakat as an afterthought. iCHARMS is built the other way round.
The platform behind
Alwahab FoundationAl-Baraka Welfare TrustAlauddin Siddique TrustHope Foundation
Edhi Foundation UKZobia Nazley Memorial TrustOrganisations that retained us across the full decade — not a single project.
Zakat, Sadaqah, Sadaqah Jariyah, Lillah and Qurbani are first-class restricted funds, each with its own ledger and report — so a single gift is captured, allocated to the right cause, receipted and claimed for Gift Aid in one flow.
As a listed supplier on the gov.uk Charities Online register, declarations are captured against the donor, verified and submitted to HMRC in one workflow — with GASDS on small cash and contactless collections. The fastest route to the 25% uplift donors are entitled to.
Orphan and beneficiary sponsorships run end-to-end — approvals, expiries, profiles, bulk letters and renewals. Multi-country programmes reconcile to one cashbook, and the one-click Xero integration flows donations, Gift Aid and fund balances into trustee-ready accounts — no double entry.
When the season arrives, the same platform absorbs the surge: a donation portal for one-off, recurring and appeal-specific giving, campaign pages, and reporting that holds up under audit.
A definitive guide to Gift Aid for UK charities — eligibility, declarations, the ChR1 claim, edge cases and HMRC-recognised software for online submission.
Read the guideDefinitive guideHow UK charities should evaluate donor CRM software — requirements, Gift Aid, GDPR, migration, total cost and a scoring framework for trustees.
Read the guideDefinitive guideEverything UK charities need to win and keep a Google Ad Grant — eligibility, TT-Exchange, account structure, compliance rules and reporting.
Read the guidepostmark · today
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to · the studio
Techno Serve Solutions
Birmingham · UK
Company No. 08655298
TS
CALM · 1ST CLASS
stamped
what happens next
est.
2013
·studio·
Charities, mosques and non-profits — most longer than three years.
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