Case study · islamic charitiesMarch 2025

Alauddin Siddique Trust

When Alauddin Siddique Trust's WordPress website was hacked, we rebuilt it from the ground up as a secure React platform — then stayed on as a long-term partner, adding SEO, Google Ad Grants, Gift Aid management and iCHARMS to support their fundraising and charity operations. A partnership since 2023.

React Rebuild & Hack RecoveryWebsite DesignManaged HostingMaintenance & SupportCharity SEOGoogle Ad GrantsGift Aid ManagementiCHARMS

client

delivered in · Ongoing partnership since 2023

Sector

Islamic charity

Partnership

Since 2023

Platform

WordPress → React

Recovery

Hack recovery

Security

Hardened architecture

Marketing

SEO + Ad Grants

Fundraising

Gift Aid managed

System

iCHARMS

Outcomes

The numbers that moved.

01Rebuilt

Rebuilt

Website platform

Hacked WordPress→Secure React platform

02Recovered

Recovered

Security

Major vulnerabilities→Hardened architecture

03Faster

Faster

Performance

Slow load times→Fast & optimised

04Redesigned

Redesigned

Site design

Outdated→Fresh, modern UI

05Easier

Easier

Content management

Difficult updates→Simple & streamlined

06Improved

Improved

Donor journey

Cluttered path→Cleaner giving flow

The full picture

Every number, in detail.

Before vs after — the transformation

Recovering from a security breach and rebuilding on a secure, modern foundation.

Before	After
WordPress website — hacked	Secure React-powered platform
Major security vulnerabilities	Hardened security architecture
Outdated, unprofessional design	Fresh, modern UI design
Slow page load times	Fast, optimised performance
Difficult, time-consuming updates	Simple, streamlined management
Cluttered donation path	Cleaner, simpler donation journey
Limited mobile support	Fully mobile-friendly layout

Source: AST case study.

Ongoing digital support

The partnership continues well beyond the rebuild.

Reliable & monitored

Hosting

SSL, automated backups, 24/7 monitoring

On-page + off-page

SEO

Keyword, technical and authority building

Managed

Google Ad Grants

Campaign creation and optimisation

Managed claims

Gift Aid

HMRC-compliant submissions

iCHARMS — charity management system

A purpose-built system that simplifies charity management and improves operational efficiency for AST.

Centralised database

Donor management

Communication and relationship tracking

Secure records

Donation management

Payment tracking and full history

Campaign tracking

Appeal management

Appeal monitoring and attribution

Financial insights

Reports & analytics

Donation and appeal performance data

The brief

What we set out to solve.

Website hacked

The existing WordPress site was compromised in a security breach, leaving AST without a safe online presence and putting the charity's digital presence at risk.

WordPress vulnerabilities

Plugin dependencies and an outdated CMS created ongoing security risks and maintenance headaches on an ageing, plugin-dependent platform.

Poor performance

Slow loading times and an outdated design were eroding visitor trust and increasing bounce rates.

Management overhead

Updating and maintaining the old site required significant effort with limited technical resources.

Our approach

How it came together.

A calm, four-step rhythm — we listen first, sketch in the open, build in tight loops, then tend the result long after launch.

Rescue & assess

We recovered AST's digital presence and concluded that patching the existing site wouldn't be enough — the charity needed a complete rebuild on a secure, scalable foundation.

Migrate to React

We migrated the entire site from WordPress to a modern React framework, building a secure architecture from the ground up to eliminate CMS vulnerabilities and protect donor data.

Redesign

We created a fresh, professional UI with improved navigation, a fully mobile-friendly layout and a cleaner, conversion-focused donation journey.

Operate & grow

We took on hosting, maintenance and support, and layered on on-page and off-page SEO, Google Ad Grants management, Gift Aid claims and iCHARMS for charity operations.

What we shipped

9 deliverables

Full migration from a hacked WordPress site to a secure React platform
Security-hardened architecture protecting donor data and trust
Fresh, mobile-friendly redesign with a cleaner donation journey
Secure hosting with SSL, automated backups and 24/7 monitoring
On-page and off-page SEO for search visibility
Google Ad Grants account creation and management
HMRC-compliant Gift Aid claim management
iCHARMS for donor, donation, appeal and reporting management
Ongoing maintenance, support and a long-term digital partnership

Gallery

A look at the work.

Alauddin Siddique Trust homepage and appeals — Homepage — appeals and updates in one place

Muharram 2025 appeal page — Muharram 2025 appeal

Muharram food pack donation page — Food pack donation

Muharram water pump donation page — Water pump donation

iCHARMS Gift Aid submission screen — Single-workflow Gift Aid submission

iCHARMS donor dashboard — Donor dashboard — full history at a glance

iCharityCMS appeal editor used by the team — CMS appeal editor used by the team

"Techno Serve helped us recover from a very difficult situation with our old website. They rebuilt our platform on a secure, modern foundation and have supported us closely ever since — from hosting and maintenance to our Google Ad Grants account. We now feel far more confident in our website and in the partnership we've built with their team."

Alauddin Siddique Trust

Charity representative

The story

Background

Alauddin Siddique Trust is a charitable organisation that needed a secure, reliable and future-ready website alongside digital services to support its fundraising and charity operations. After its existing WordPress site was compromised, the trust needed a partner who could not only recover its digital presence but also build a platform it could trust for the long term. The partnership has run since 2023.

Challenge

The WordPress site had been hacked, exposing serious security vulnerabilities and leaving AST without a safe online presence. Plugin dependencies and an outdated CMS created ongoing security risks, slow loading times and an outdated design eroded visitor trust, and maintaining the old site demanded significant effort with limited technical resources. It was clear that patching the existing site wouldn’t be enough.

Approach

We migrated the entire site from WordPress to a modern React framework, building a secure architecture from the ground up to eliminate CMS vulnerabilities and protect donor data. We paired the rebuild with a fresh, mobile-friendly redesign and a cleaner donation journey, then stayed on for hosting, maintenance and support — adding on-page and off-page SEO, Google Ad Grants management, HMRC-compliant Gift Aid claims and iCHARMS for donor, donation, appeal and reporting management.

Outcome

AST recovered from the hack on a hardened, modern React platform that protects donor data, with faster performance, a cleaner donor journey and simpler day-to-day management. Improved search visibility comes from comprehensive on-page and off-page SEO, while Google Ad Grants, Gift Aid management and iCHARMS support fundraising and operations — backed by a long-term maintenance partnership.

Selected work